Sunday, 4 September 2011

Principles of Effective Communication

Principles of Effective Communication

Communication is a two-way process of giving and receiving information through any number of channels.  The information can come across to someone by using the most appropriate skills and these can be:
  • Verbal
  • Non-Verbal
  • Interpersonal Skills

By using effective communication you can analyze your audience, The person can decide the medium to send appropriate communication to send the message back to the person.
It all depends on the type of communication that you use.
Verbal
In verbal communication is it more precise than non verbal communication.
Verbal communication refers to the use of sounds and language to relay a message. It serves as a vehicle for expressing desires, ideas and concepts and is vital to the processes of learning and teaching. In combination with nonverbal forms of communication, verbal communication acts as the primary tool for expression between two or more people.

It's up to us

When we speak, only approximately 10% of the words we use get through to others Spoken words are unlike written words where a person can go over a passage several times to ensure understanding It is our responsibility to make sure our message gets across to our audience. Therefore, if we want our message to be understood, we must be careful of the words we use.
When we communicate, we need to put ourselves in our listeners' shoes. Put yourself on the other side of the table. How would the message sound if you were not fully versed in the topic? Would you understand the message or would its meaning be lost on you?

 Choose words carefully

Very often when individuals are extremely well versed in a particular field, they might have a tendency to use industry jargon in conversations or presentations. While this might be comfortable for the expert, it often causes confusion on the part of the listener. If, for example, you are discussing computers, you might be talking about bits, bytes, CPU's and controllers. However, unless you are speaking to someone who is equally well informed about computers, that person will have no idea what you are saying.

Non-Verbal 
Non verbal communication is behavior, other than spoken or written communication, that creates or represents meaning. In other words, it includes facial expressions, body movements, and gestures.  Nonverbal communication is talking without speaking a word. It is very effective, maybe even more so than speech. Remember the saying, “Actions speak louder than words.”

Nonverbal communication, or body language, is a vital form of communication. When we interact with others, we continuously give and receive countless wordless signals. All of our nonverbal behaviors—the gestures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact we make—send strong messages.

Interpersonal Skills
For communication to happen, two or more people must be involved. One person expresses a message through words, signs, signals, facial and bodily expressions or even silence. The other person uses his/her senses to gather aspects of the message.

No comments:

Post a Comment

Followers